This is the third blog in a series about the enterprise value of a simplified IT environment. In the first two parts, we discussed internal pressures and reasons for a single enterprise content management (ECM) solution. However, those aren’t the only reasons to optimize, consolidate and centralize. Your constituent service will improve, too! Think about some classic government-to-constituent […]
People often ask me why I started Next Phase Solutions. It has been 7 years since we sold Information Access Systems (IAS), the company my partner and I started in 1997. IAS became and stayed a Hyland Platinum and Diamond support partner for most of its life. In the fifteen years it took to […]
You’re doing vital work every day, but there is no doubt that the paper-based world slows down the execution of every support task, logistical effort and administrative process you perform to support your mission. Managing paper drains staff resources away from high-value tasks. Lost time due to paper-based systems takes many forms. But you already […]
Sometimes when we talk about the value of having electronic versus paper informationin government, we gloss over the key first step: how to make that paper content electronic in the first place. The size and coverage of the “net” you use is key to creating a transformational document management system. From my experience, when it comes to capturing […]
1. Do you have a users’ conference? Users’ conferences are essential in order for you to develop an understanding about how much support you’ll receive once the sale is close. At OTTC, for example, users meet with colleagues to discuss trends and best practices. They can also participate in more than 200 sessions focusing on solutions […]
Next Phase Solutions
Next Phase Solutions