After a decade of working with this platform and seeing hundreds of implementations, we know that using a reactionary model (break/fix) can be holding you back from providing the best experience to your end users. What if you could prevent those problems from ever happening in the first place?
In this digital age, organizations must evolve in order to keep up with constituents’ expectations or competitors’ efficiencies. This means cutting costs wherever possible, negotiating the most favorable contract terms, and making sure your internal processes are top notch. Organizations seeking to improve from the inside out have turned to electronic records management (ERM). A record is any information created, received, and maintained in the transaction of business. This includes paper documents and files, electronic documents, email, social media, web content, data, and metadata.