Federal agencies create, store, maintain, and share vast amounts of important permanent records. In 2019, M-19-21 directive issued by the White House included mandates to store those records electronically. It is important to know whether or not you are in compliance with current standards. Your records management strategy has both legal consequences and impacts the efficiency of your organization.
In this digital age, organizations must evolve in order to keep up with constituents’ expectations or competitors’ efficiencies. This means cutting costs wherever possible, negotiating the most favorable contract terms, and making sure your internal processes are top notch. Organizations seeking to improve from the inside out have turned to electronic records management (ERM). A record is any information created, received, and maintained in the transaction of business. This includes paper documents and files, electronic documents, email, social media, web content, data, and metadata.
Does your organization have an overload of electronic documents including PDFs, images, Word and Excel docs, or emails? If documents are stored in legacy document management systems, in network drives, or on external devices like jump drives, there is a high probability the document will not be found when you need it most. Think of all the time spent combing through systems trying to find the document. With the increase in working remotely, it’s vital now more than ever for organizations to operate efficiently and communicate effectively.