Emerging technology will drive 70% of customer engagements by 2022
Business Process Management Technology
Strategy, an agile approach, and the right technology make digital transformation possible. When leadership has a shared understanding on the digital path ahead, companies can move twice as fast on digital transformation, according to Gartner.
Using technology that can transcend departments reduces technological debt, support needs, and user interface variables. Let one system manage documents and data and seamlessly integrate with other business critical systems. Avoid investing in niche solutions and choose a platform that provides flexibility, security, and simplicity. Rely on NPS to support your organization with business process management technology that gets the job done.
Workflow automates repetitive and rule based decisions. It routes documents and exceptions to the right people automatically. Use Workflow to manage complex approval processes, send notifications, ensure compliance.
Case Management centralizes information. It provides users with the tools they need to manage projects, investigate and resolve issues, fulfill service requests, and onboard employees. Create countless applications with a point and click interface.
Web Portal and Forms
Digital Solutions for Everyone
Finance and Accounting
Store all invoices, POs, and contracts in one location that integrates with your accounting system. Route invoices for approval based on rules you define. Utilize OCR to capture data and avoid manual entry. Reduce mistakes, speed up processing, and automate your systems so you can spend more time analyzing how to improve the process and find flaws in the data.
Use workflow to onboard new employees, send documents securely, track what needs to be completed, and automate background checks. Build an employee review system with automatic reminders and creation of templates. Distribute documents and ensure compliance with systematic tracking. Use technology so you can focus on the people.
Use a contract management system to track compliance, identify when contracts are expiring, and avoid fines. Route for electronic review and signature and distribute to interested parties securely. Red line and track modifications and versions within a shared location so changes aren’t lost or overwritten. Spend less time tracking down who is working on what and more time ensuring your organization is protected.
Use electronic forms to log inspections on the job site. Take and embed photos, route for approval, and utilize checklists to ensure requirements are met. Upload plans and ensure records are complete. Integrate with GIS software and access electronic documents from a map interface. Log all assets, track their depreciation, and costs. With a digital solution, facilities management reduces reliance on spreadsheets and paper.
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