Agencies can improve constituent service delivery, reduce the time to service and lower services costs with an industry leading solution.
With OnBase solutions you eliminate paper, helping your agency to easily capture, store, secure and retrieve the critical documents needed to support compliance and program delivery. By automating processes, OnBase allows staff to focus their energy and time on more complex matters of service, referrals and in-person support.
Automating Intake Processes
With OnBase, agencies automate program on-boarding processes, ensuring that clients meet federal requirements. Solutions include client scheduling, supporting document capture, electronic client case files and audit check lists to avoid missing support documents. Comprehensive dashboard reporting provides management visibility into critical processes.
With OnBase solutions for eligibility determination, Social Service agencies easily manage critical documents needed to support compliance and program delivery. Standardizing the income and asset calculations eliminates inconsistent processes and reduces agency risk.
OnBase integrates out of the box with Social Service Case Management solutions. Users can access client records and client case folders directly from the screens of the case management systems they use every day.
The OnBase Policy and Procedure Administration solution creates a single place to distribute, acknowledge and archive your policies. With information stored electronically, every member of your staff is aware of the most current policies.
Let your case workers focus on helping people, we’ll manage the compliance.
Solving with Simplicity
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Oviedo, FL 32765